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Ticketmaster Reveals Colossal Data Breach: Stolen Information Found for Sale on the Internet

Ticketmaster has confirmed a massive data breach after personal and payment details of customers were found for sale online. The company urged users to change their passwords immediately, as several incidents of unauthorized access and fraudulent transactions have been reported.

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Live Nation has confirmed that Ticketmaster suffered a data breach after its data was stolen from a third-party cloud database provider, which is believed to be Snowflake.

“On May 20, 2024, Live Nation Entertainment, Inc. (the “Company” or “we”) identified unauthorized activity within a third-party cloud database environment containing Company data (primarily from its Ticketmaster LLC subsidiary) and launched an investigation with industry-leading forensic investigators to understand what happened,” Live Nation shared in a Friday night SEC filing.

“On May 27, 2024, a criminal threat actor offered what it alleged to be Company user data for sale via the dark web.”

“We are working to mitigate risk to our users and the Company, and have notified and are cooperating with law enforcement. As appropriate, we are also notifying regulatory authorities and users with respect to unauthorized access to personal information.”

While the breach has allegedly exposed the data of over 560 million Ticketmaster users, the company states that they do not believe that the breach will have a material impact on the overall business operations or its financial condition.

This admission comes after a threat actor known as Shiny Hunters has been attempting to sell the Ticketmaster data on a hacking forum for $500,000.

The allegedly stolen databases supposedly contain 1.3TB of data, including customers’ full details (i.e., names, home and email addresses, and phone numbers), as well as ticket sales, order, and event information for 560 million customers.

Ticketmaster data for sale on a hacking forum
Ticketmaster data for sale on a hacking forum
Source: IT Services

When we spoke with the threat actor, ShinyHunters, they told us that there were interested buyers in the data. They believed that one of the buyers that approached them was Ticketmaster themselves.

When asked how they stole the data, the threat actor said they “can’t say anything about this.”

However, today, more information was revealed on how the threat actors gained access to the Ticketmaster database and possibly the data of many other customers.

Alon Gal of Hudson Rock spoke to one of the threat actors behind the attack, who claimed they were responsible for recent Santander and Ticketmaster data breaches and said they stole the data from cloud storage company Snowflake.

According to the threat actor, they used credentials stolen using information-stealing malware to breach a Snowflake employee’s ServiceNow account, which they used to exfiltrate information from the company. This information included unexpired auth tokens that could be used to create session tokens and access customer accounts to download data.

The threat actor claims that they used this method to steal data from other companies, including Anheuser-Busch, State Farm, Mitsubishi, Progressive, Neiman Marcus, Allstate, and Advance Auto Parts.

Progressive and Mistubishi disputed the threat actor’s claims, telling us that there is no indication of any breach of their systems or data.

Snowflake says the recent breaches were caused by poorly secured customer accounts whose credentials were stolen and did not have multi-factor authentication enabled.

The company added that the attacks began in mid-April, with customers’ data first being stolen on May 23. Snowflake has shared IOCs from the attacks so that customers can query logs to determine if they were breached.

Mandiant Consulting CTO Charles Carmakal told us that Mandiant has been investigating compromised Snowflake clients over the past few weeks and believes their Snowflake tenants were breached using stolen credentials.

When we contacted Snowflake to confirm the threat actor’s claims that they hacked an employee’s account, instead of disputing them, they said they had nothing further to share.

This is a developing story.

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Malware

Finastra Battles Massive Data Breach: Unraveling the SFTP Hack Impact on Fintech Titan

Fintech firm Finastra is probing a potential data breach following a hacking incident involving its SFTP server. The breach, which may have exposed sensitive user data, has prompted the company to bolster its security measures and notify affected customers.

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The Finastra logo, featuring a stylized ribbon design on a dark purple background, stands resilient even amid discussions of data breaches.

Did you know that even the largest and most successful financial software companies can fall victim to cyberattacks? Recently, Finastra, a company that serves over 8,000 institutions across 130 countries, experienced a cybersecurity incident that put their customers’ sensitive data at risk.

The Incident at Finastra

Finastra is a global financial software company that counts 45 of the world’s top 50 banks and credit unions among its clients. With over 12,000 employees and a revenue of $1.7 billion last year, it’s a major player in the finance sector. On November 7, 2024, a cyber attacker managed to access one of Finastra’s Secure File Transfer Platform (SFTP) systems using compromised credentials.

So far, the company’s investigation, supported by external cybersecurity experts, has not found evidence that the breach extended beyond the SFTP platform. But the attack has raised concerns about the security of the company’s software services, which include lending solutions, payment processing, cloud-enabled retail and banking platforms, and trading risk management tools.

How We Learned About the Breach

Brian Krebs first reported the security breach after seeing a data breach notification sent to an impacted person. The attack appears to be linked to a post on a hacking forum, where a threat actor named “abyss0” claimed to be selling 400GB of data stolen from Finastra.

When we asked Finastra about the forum post, they wouldn’t confirm or deny if the data belonged to them. However, they did acknowledge a limited-scope security breach and are currently evaluating its impact. They also stressed that the compromised SFTP platform was not used by all their customers and was not their default file exchange platform.

What’s Next for Finastra and Its Customers?

The exact impact and scope of the breach are still under investigation. It may take some time to determine who has been affected, but Finastra has assured that those who are deemed impacted will be contacted directly. As a result, public disclosures from the company are not expected.

Interestingly, the threat actor who published the data samples earlier this month has since deleted the post. It’s unclear whether the data was sold to a buyer or if “abyss0” became concerned about the sudden publicity.

A History of Cybersecurity Incidents

This isn’t the first time Finastra has experienced a cybersecurity incident. In March 2020, the company was hit by ransomware actors and forced to take parts of its IT infrastructure offline, causing service disruptions. At the time, reports highlighted Finastra’s lackluster vulnerability management strategy, as they were using older versions of Pulse Secure VPN and Citrix servers.

What Can We Learn From This?

The Finastra breach is a stark reminder that no organization is immune to cyber threats. As technology continues to evolve, so do the tactics and techniques used by cybercriminals. It’s crucial for companies, large and small, to prioritize cybersecurity and invest in the latest security measures to protect their customers’ data.

And for you, as a reader and potential customer, it’s important to stay informed about the latest cybersecurity news and best practices. That’s where we come in. We’re committed to providing you with the most up-to-date information on cybersecurity, so you can stay one step ahead of the bad guys. So why not reach out to us and keep coming back to learn more about how you can protect yourself and your business from cyber threats?

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Malware

Ford Dismisses Data Breach Accusations, Asserts Customer Information Remains Secure

Ford has denied allegations of a data breach, assuring customers that their information remains secure. The automaker responded to claims made by a security researcher who discovered a vulnerability in their systems, stating that no sensitive data was accessed or exposed. Ford is working closely with the researcher to investigate and resolve the issue.

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The Ford logo stands proudly against a geometric, blue and purple-patterned background with triangular shapes, embodying an attention to detail akin to safeguarding customer information.

As someone who cares about cybersecurity, I can’t help but feel concerned about the recent news that Ford is investigating allegations of a data breach. A threat actor going by the name ‘EnergyWeaponUser’ claimed on a hacking forum to have leaked 44,000 customer records. They also implicated another hacker, ‘IntelBroker,’ who supposedly took part in the breach back in November 2024.

What’s in the leaked data?

The leaked information includes Ford customer records containing personal details such as full names, physical locations, purchase details, dealer information, and record timestamps. While this data might not be extremely sensitive, it still contains personally identifiable information (PII) that could be used in phishing and social engineering attacks targeting the affected individuals.

What’s interesting is that the threat actors didn’t try to sell the dataset. Instead, they offered it to registered members of the hacker forum for eight credits, equivalent to just a little over $2.

Ford’s response and investigation

We reached out to Ford to validate the claims, and a spokesperson confirmed that they are actively investigating the allegations. They stated, “Ford is aware and is actively investigating the allegations that there has been a breach of Ford data. Our investigation is active and ongoing.”

Is there credibility to these allegations?

The involvement of IntelBroker in the breach lends some credibility to the threat actor’s allegations. This hacker has a track record of confirmed breaches, including recent ones at Cisco’s DevHub portal, Nokia (through a third party), Europol’s EPE web portal, and T-Mobile (via a vendor).

The data samples leaked by the threat actors include locations from around the world, with the United States being one of them.

How to protect yourself from potential risks

In light of this potential data exposure, it’s crucial to treat unsolicited communications with caution and reject requests for revealing more information under any pretense. Keep an eye out for any suspicious emails, messages, or phone calls that might use this leaked information to manipulate or deceive you.

An important update from Ford

After our initial report, Ford provided us with an additional statement based on new findings from their ongoing investigation. They said, “Ford’s investigation has determined that there was no breach of Ford’s systems or customer data. The matter involved a third-party supplier and a small batch of publicly available dealers’ business addresses. It is our understanding that the matter has now been resolved.” – A Ford spokesperson

Stay informed and stay safe

Keeping up to date with cybersecurity news and best practices is crucial in today’s digital world. Continue to check back with us for the latest information and advice on protecting yourself and your data. Remember, knowledge is power, and staying informed is the first step in defending against potential threats.

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Malware

US Space Tech Powerhouse Maxar Reveals Massive Employee Data Breach

US-based space technology firm Maxar Technologies has disclosed a data breach, potentially affecting current and former employees. The company discovered unauthorized access to its database, which may have exposed personal information such as names, birth dates, and Social Security numbers. Maxar has launched an investigation and is offering identity theft protection services to affected individuals.

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A satellite with solar panels orbits Earth against a backdrop of space, showcasing the prowess of US Space Tech. The word "MAXAR" overlays the image in bold yellow letters.

Picture this: You work at a leading U.S. satellite maker, Maxar Space Systems, and one day, out of the blue, you receive a notification that hackers have accessed your personal data. It’s a nightmare scenario, right? Well, that’s exactly what happened to some employees at Maxar.

Breaking into Maxar’s Network

Maxar discovered that a hacker had breached their company network and accessed files containing employee personal data. The intruder used a Hong Kong-based IP address and had access to the system for about a week before the company discovered the breach.

As soon as Maxar’s information security team detected the unauthorized access, they took action to prevent the hackers from going deeper into the system. But the damage was already done.

Why You Should Care About Maxar

Maxar Space Systems is a big deal in the American aerospace industry. They’re known for building communication and Earth observation satellites. Based in Colorado, they have built more than 80 satellites currently in orbit. Their technology plays a significant role in space exploration, like the Maxar 1300 platform’s essential role in NASA’s Psyche mission and the power and propulsion elements used for the Artemis Moon exploration program.

What Personal Data Was Exposed?

The hacker likely accessed the following employee information:

  • Name
  • Home address
  • Social security number
  • Business contact information
  • Gender
  • Employment status
  • Employee number
  • Job title
  • Hire/termination and role start dates
  • Supervisor
  • Department

Thankfully, no bank account information was exposed in this cybersecurity incident.

What’s Next for Maxar Employees?

Maxar is offering affected current employees IDShield identity protection and credit monitoring services. Former employees have until mid-February 2025 to enroll in identity theft protection services from IDX.

While the data breach exposed personal information, it’s also important to consider the potential impact on proprietary technical data. In a somewhat related incident, a threat actor claimed in July to have scraped the user base of GeoHIVE, a geospatial intelligence platform by Maxar Technologies, the parent company of Maxar Space Systems.

We reached out to Maxar Technologies to ask about the possibility of confidential technology data exposure and a possible link to the scraping incident, but a comment wasn’t immediately available.

Take Action to Protect Yourself

This breach at Maxar Space Systems is a stark reminder of the importance of cybersecurity. Don’t wait until it’s too late to protect your personal and business data. If you’re not sure where to start, we’re here to help. Our IT Services will guide you through the process of securing your data and keeping it safe from hackers.

Contact us today and stay ahead of the game. And don’t forget to keep coming back to learn more about cybersecurity and how you can protect yourself and your business.

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