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CSC ServiceWorks Reveals Devastating Data Breach Following 2023 Cyberattack

CSC ServiceWorks has disclosed a data breach following a cyberattack in 2023. Learn about the incident, the compromised data, and the steps the company is taking to protect its customers. Stay informed and secure with this essential cybersecurity update.

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​Recently, CSC ServiceWorks, a leading provider of commercial laundry services and air vending solutions, disclosed a data breach that exposed the personal information of over 35,000 individuals. This happened during a cyberattack in 2023. As a company involved in IT Services, we want to take a moment to explain the situation and how it serves as a reminder of the importance of cybersecurity.

Discovering the Incident

On February 4, 2024, CSC ServiceWorks detected unusual activity on its network. They brought in external cybersecurity experts to investigate, who discovered that unknown attackers had accessed some of their computer systems. The company believes the threat actors had access to the compromised systems from September 23, 2023, to February 4, 2024.

After identifying the affected data, CSC ServiceWorks hired a data review company to determine what information was stored in the exposed files. They also took measures to secure their computer systems against future attacks and notified relevant law enforcement agencies of the incident.

Exposed Personal Information

Depending on the individual impacted, the types of personal information exposed in the data breach include a combination of:

  • full name, date of birth, and contact information,
  • government identification (e.g., Social Security or driver’s license number),
  • financial information (e.g., bank account and routing number),
  • health insurance information, and limited medical information,
  • and, in some cases, their children’s personal information.

To help those affected, CSC ServiceWorks is providing a free Experian IdentityWorks membership to detect attempts to misuse the exposed personal information.

Addressing the Situation

CSC ServiceWorks’ Chief Financial Officer, Christopher E. Mack, stated that they hired third-party experts to address the situation, investigate the unauthorized activity, and further secure their systems to protect customers’ information. They are also providing more information on the incident and offering free credit monitoring.

After this news broke, CSC filed a breach notification with the Office of the Maine Attorney General, revealing that 35,340 individuals were affected.

Previous Vulnerabilities

In May, TechCrunch reported that CSC ServiceWorks apologized and thanked two security researchers for finding a vulnerability that allowed anyone to do their laundry for free after initially ignoring their requests to fix the security flaw. The company has over 150,000 clients in the United States, Canada, and Europe, with one million machines in use at various locations.

Why This Matters to You

Data breaches can happen to any organization, and it’s crucial to stay vigilant and prioritize cybersecurity. This incident serves as a reminder of the importance of investing in high-quality security measures and being proactive in identifying and addressing potential vulnerabilities.

As a company involved in IT Services, we want to help you protect your sensitive information and maintain your systems’ security. If you’re concerned about potential vulnerabilities or want to improve your organization’s cybersecurity posture, don’t hesitate to contact us. We’re here to help and look forward to working with you to ensure the safety and security of your digital assets.

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Malware

23andMe to Shell Out $30 Million in Astonishing Genetics Data Breach Settlement

23andMe has agreed to pay $30 million to settle a lawsuit over a 2020 data breach that exposed customers’ genetic information. Learn more about the settlement and how it will impact the biotechnology company’s future data security measures.

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Imagine receiving a package in the mail containing a small tube that holds the key to uncovering your ancestry, traits, and health predispositions. You trust the company to keep your most sensitive information, your DNA, safe and secure. But what happens when that trust is broken? In 2023, 23andMe, a leading DNA testing company, faced this very issue when a massive data breach exposed the personal information of 6.4 million customers.

Fast forward to today, and 23andMe has agreed to pay a whopping $30 million to settle a lawsuit resulting from the breach. The proposed class action settlement is currently awaiting judicial approval and includes cash payments for affected customers. While the company believes the settlement is fair, they also deny any wrongdoing and maintain that they properly protected their customers’ personal information.

Addressing Security Weaknesses

In addition to the financial settlement, 23andMe has agreed to strengthen its security protocols, such as adding protections against credential-stuffing attacks and requiring mandatory two-factor authentication for all users. The company also plans to conduct annual cybersecurity audits and create a comprehensive data breach incident response plan.

Furthermore, 23andMe will no longer retain personal data for inactive or deactivated accounts and will provide an updated Information Security Program to employees during annual training sessions. While these actions may help rebuild trust, it’s important for us to recognize that data breaches can happen to anyone – even trusted companies like 23andMe.

Understanding the Data Breach

So, how did the breach occur? In October 2023, 23andMe discovered unauthorized access to customer profiles resulting from compromised accounts. Hackers exploited credentials stolen from other breaches to access 23andMe accounts. In response, the company implemented measures to block similar incidents, such as requiring customers to reset passwords and enabling two-factor authentication by default.

However, the damage was already done. Starting in October, threat actors leaked data profiles belonging to 4.1 million individuals in the United Kingdom and 1 million Ashkenazi Jews on the unofficial 23andMe subreddit and hacking forums. In total, data for 6.9 million customers, including information on 6.4 million U.S. residents, was downloaded in the breach.

Moreover, the company confirmed that attackers stole health reports and raw genotype data during a five-month credential-stuffing attack that took place from April to September. As a result, multiple class-action lawsuits were filed against 23andMe, leading to the recent settlement.

A Call to Action for Cybersecurity Awareness

As we reflect on the 23andMe data breach, it’s crucial to recognize that we all play a role in safeguarding our personal information. By staying informed about cybersecurity best practices and understanding the risks involved in sharing sensitive data, we can better protect ourselves from potential threats.

At IT Services, we’re committed to helping you stay informed and secure. Keep coming back to learn more about cybersecurity, and don’t hesitate to contact us with any questions or concerns. Together, we can build a safer digital world for all.

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Malware

RansomHub Launches Daring Cyberattack on Kawasaki, Warns of Massive Data Leak

Kawasaki faces a cyberattack from RansomExx, a ransomware group that threatens to leak stolen data on the RansomHUB dark web portal. The company confirms unauthorized access to European and Japanese servers, and is taking measures to prevent further damage.

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A person in a green and black outfit rides a green Kawasaki Ninja ZX-7R motorcycle on a road surrounded by lush greenery, seeming unaware of the cyberattack that had occurred earlier at RansomHub.

Picture this: You’re going about your day, and suddenly, your entire business comes to a screeching halt. You’ve been hit by a cyberattack, and your critical data is now in the hands of cybercriminals. This nightmare scenario recently played out for Kawasaki Motors Europe, as the RansomHub ransomware gang targeted their EU headquarters and threatened to leak stolen data.

But Kawasaki didn’t take this lying down. They immediately jumped into action, working diligently to clean their systems of any “suspicious material,” such as malware. According to their announcement, they isolated their servers and initiated a strategic recovery plan. By working with external cybersecurity experts, they began checking each server one by one before reconnecting them to the corporate network. Their efforts are paying off, with 90% of their server infrastructure expected to be restored by the start of next week.

Now, you might be thinking, “That’s great for Kawasaki, but what does this have to do with me?” The answer is simple: cyberattacks can happen to anyone, and they’re becoming more prevalent and sophisticated every day. In fact, RansomHub alone has breached 210 victims from a wide range of critical U.S. infrastructure sectors since its launch in February, according to a joint advisory between the FBI, CISA, and the Department of Health and Human Services (HHS).

Don’t become a statistic: Learn from Kawasaki’s experience

Kawasaki’s story serves as a valuable lesson for all of us. When faced with a cyberattack, it’s crucial to act quickly and decisively, partnering with cybersecurity experts to mitigate the damage and protect your valuable data. But even better than reacting to an attack is preventing one from happening in the first place.

So, what can you do to safeguard your business and personal data from cybercriminals? Here are a few key steps:

  • Keep your software up to date. Regularly updating your software helps to patch any security vulnerabilities that cybercriminals could exploit.
  • Invest in strong security measures. This includes firewalls, antivirus software, and secure network connections, as well as employee training on cybersecurity best practices.
  • Regularly back up your data. Having a secure, up-to-date backup of your data can help you recover more quickly in the event of an attack.
  • Monitor for suspicious activity. Regularly review your network logs and other activity to identify any potential threats or breaches.

Let’s work together to keep your data safe

Here at IT Services, we understand the importance of keeping your data secure and are committed to helping you protect your business from cyberattacks. Our team of cybersecurity experts is available to guide you through the process of implementing robust security measures and ensuring your business is prepared to face any potential threats.

To learn more about how we can help you safeguard your business and personal data, get in touch with us today. And remember, the best defense against cyberattacks is a proactive approach to cybersecurity. So, don’t wait for disaster to strike—take action now to keep your data safe and secure.

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Malware

Fortinet Acknowledges Massive Data Breach: Hacker Boasts Theft of 440GB Files

Fortinet, a network security company, has confirmed a data breach after a hacker claimed to have stolen 440GB of files. The breach is believed to have exposed client information, including email addresses and passwords. Fortinet is investigating the incident and taking steps to mitigate the potential impact on its customers and partners.

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The Fortinet logo, centered on a vibrant red background with streaks of light radiating outward, symbolizes robust cybersecurity against hackers and data breaches.

You may have heard about the recent data breach at cybersecurity giant Fortinet, and it’s worth taking a closer look at what happened to understand the risks and implications. The company is one of the largest cybersecurity providers in the world, offering a range of products and services such as secure networking devices, network management solutions, and consulting services.

A Threat Actor Strikes

Recently, a threat actor claimed to have stolen a whopping 440GB of data from Fortinet’s Microsoft Sharepoint server. This individual, going by the name “Fortibitch,” announced the theft on a hacking forum and even shared credentials to an alleged storage bucket containing the stolen data.

We have not accessed this storage bucket to verify its contents, but it’s important to note that the threat actor claimed to have attempted to extort Fortinet into paying a ransom to prevent the data from being published. Fortinet, however, refused to pay.

Fortinet’s Response

When we reached out to Fortinet about this incident, the company confirmed that customer data had indeed been stolen from a “third-party cloud-based shared file drive.” They described the breach as involving “limited data related to a small number of Fortinet customers.”

Initially, Fortinet did not disclose the number of affected customers or the nature of the compromised data, but they did state that they had “communicated directly with customers as appropriate.” In a later update on their website, Fortinet revealed that the breach affected less than 0.3% of its customer base and had not resulted in any malicious activity targeting those customers.

It’s also worth noting that Fortinet confirmed the incident did not involve data encryption, ransomware, or access to their corporate network. We have contacted Fortinet with additional questions about the breach, but have not received a reply at this time.

Not the First Time

This isn’t the first time Fortinet has been targeted by threat actors. In May 2023, an individual claimed to have breached the GitHub repositories of Panopta, a company acquired by Fortinet in 2020, and leaked stolen data on a Russian-speaking hacking forum.

A Call to Stay Informed and Vigilant

As this incident demonstrates, even the most prominent cybersecurity companies can fall victim to data breaches. That’s why it’s crucial to stay informed about the latest threats and to take steps to protect your own data and networks. We’re here to help you navigate the ever-evolving cybersecurity landscape and to provide the expertise and support you need to safeguard your digital assets.

Don’t hesitate to reach out to us to learn more about how we can help you stay ahead of the curve in cybersecurity, and be sure to keep coming back for the latest updates and insights.

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