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Pure Storage Reveals Data Breach Following Intense Snowflake Account Hack

Pure Storage has confirmed a data breach following the hacking of their Snowflake account. The incident exposed customer information, but the company assures no financial data was compromised. Discover how this attack highlights the need for organizations to prioritize cybersecurity measures and protect their user data.

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Imagine this: you’re a company providing cloud storage systems and services to over 11,000 customers, including big names like Meta, Ford, and NASA. Then, one day, you find out that hackers have breached your security and gained access to some of your customers’ information. That’s exactly what happened to Pure Storage recently.

On Monday, Pure Storage confirmed that attackers had breached their Snowflake workspace, a cloud-based data analytics platform. The company stated that the breach exposed telemetry information, which includes customer names, usernames, and email addresses. However, they emphasized that the attackers did not gain access to any credentials for array access or data stored on customer systems.

“Following a thorough investigation, Pure Storage has confirmed and addressed a security incident involving a third party that had temporarily gained unauthorized access to a single Snowflake data analytics workspace,” the storage company said.

Since the breach, Pure has taken measures to prevent further unauthorized access to its Snowflake workspace. They have also been in contact with their customers and have not found any evidence of malicious activity targeting their systems.

Attackers target Snowflake accounts with stolen credentials

So, how did the attackers breach Pure Storage’s Snowflake workspace? According to a joint advisory by Mandiant and CrowdStrike, the attackers used stolen customer credentials to target Snowflake accounts that lacked multi-factor authentication protection.

Mandiant also linked the Snowflake attacks to a financially motivated threat actor known as UNC5537. They have been active since May 2024 and are responsible for targeting hundreds of organizations worldwide, extorting victims for financial gain.

The attackers gained access to Snowflake customer accounts using credentials stolen in historical infostealer malware infections dating back to 2020. Mandiant revealed that the impacted accounts did not have multi-factor authentication enabled, and in some cases, the stolen credentials were still valid years after they were initially stolen.

“The impacted Snowflake customer instances did not have network allow lists in place to only allow access from trusted locations,” Mandiant said.

UNC5537’s Snowflake attack spree

Mandiant has so far identified hundreds of Snowflake customer credentials exposed in various infostealer malware attacks. Snowflake and Mandiant have notified approximately 165 organizations that could have been exposed to these ongoing attacks.

Not much information is publicly available about UNC5537, but we’ve learned that they are part of a larger community of threat actors who collaborate on attacks through websites, Telegram, and Discord servers.

Recent breaches at Santander, Ticketmaster, and QuoteWizard/LendingTree have also been linked to these ongoing Snowflake attacks. In fact, Ticketmaster’s parent company, Live Nation, confirmed a data breach after its Snowflake account was compromised on May 20.

Currently, a threat actor is selling 3TB of data from automotive aftermarket parts provider Advance Auto Parts. The data allegedly includes 380 million customer profiles and 44 million loyalty/gas card numbers with customer details, stolen after the company’s Snowflake account was breached.

Don’t be the next victim

The Pure Storage breach and other Snowflake attacks are a stark reminder of the importance of cybersecurity. With threat actors like UNC5537 continually targeting organizations, it’s crucial to stay informed and take proactive measures to protect your data and systems.

That’s where we come in. As IT Services experts, we are here to help you navigate the complex world of cybersecurity. Whether you need advice on implementing multi-factor authentication, setting up network allow lists, or just staying up-to-date on the latest threats, don’t hesitate to reach out to us.

Together, we can ensure that you’re well-equipped to face the ever-evolving landscape of cyber threats. So, contact us today and keep coming back to learn more about how you can protect your organization from attacks like these.

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Breaking the Silence: Cylance Confirms Data Breach Tied to a “Third-Party” Platform



Picture this: you’re sitting in a coffee shop, minding your own business, when suddenly, the door bursts open and someone yells, “There’s a thief among us!” Everyone freezes, and you can feel the tension in the air. Now, imagine that the coffee shop is the world of cybersecurity, and the thief is a data breach. This is what happened recently when Cylance, a leading cybersecurity company, confirmed a data breach linked to a “third-party” platform. Let’s dive into the details, and more importantly, what this means for you and the future of cybersecurity.



What Happened at Cylance?



According to Cylance, the breach occurred on an unnamed third-party platform, and they acted quickly to contain the situation. The company stated that no Cylance systems or products were compromised, but the exact extent of the breach is still under investigation. They’re working closely with law enforcement agencies and third-party cybersecurity experts to determine the full extent of the damage.



To be clear, this is not a small issue. Cylance is one of the leading cybersecurity companies in the world, boasting a client base that includes Fortune 100 companies and government agencies. The fact that a breach occurred on their watch raises some serious questions about the state of security in the digital age.



An Eye-Opening Reality



This data breach serves as a stark reminder that even the experts aren’t immune to the risks of cybercrime. The reality is, cybercriminals are becoming more sophisticated and relentless in their efforts to infiltrate networks and steal sensitive data. In fact, since the beginning of the COVID-19 pandemic, there has been a 600% increase in cybercrime, according to the United Nations.



As the world becomes more interconnected through technology, the stakes are higher than ever. A single breach can have far-reaching consequences, from financial ruin to the erosion of trust in the companies and institutions we rely on daily. In other words, the coffee shop thief doesn’t just steal your wallet; they can topple the entire house of cards.



What Can You Do to Protect Yourself?



First and foremost, it’s essential to stay informed about the latest cybersecurity threats and best practices for safeguarding your digital assets. Knowledge is power, and staying one step ahead of the cybercriminals is crucial in this high-stakes game of cat and mouse.



Additionally, investing in comprehensive cybersecurity solutions for your home and business is a smart move. This includes antivirus software, firewalls, and secure password management tools. Remember, prevention is always better than cure.



Stay Informed and Stay Safe



As the Cylance data breach unfolds, we’ll keep you updated with the latest information and insights. Our mission is to help you navigate the complex, ever-changing landscape of cybersecurity, and empower you to protect your digital world.



Don’t let the coffee shop thief catch you off guard. Reach out to us, stay informed, and together, we’ll weather this storm and emerge stronger and more resilient than ever.

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Malware

Shopify Debunks Hacking Claims, Exposes Stolen Data Connection to Third-Party App

Shopify has denied being hacked after suspicious emails were sent to customers, blaming a third-party app for the data breach. The firm’s investigation revealed that the app had accessed and stolen data from Shopify’s API, but the incident was not a security breach of the platform itself.

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Shopify, the popular e-commerce platform, has recently denied experiencing a data breach after a threat actor started selling customer data that they claimed to have stolen from Shopify’s network. But, don’t worry, it’s not as bad as it seems.

What Shopify had to say

According to Shopify, the company’s systems have not suffered a security incident. They told us, “The data loss reported was caused by a third-party app. The app developer intends to notify affected customers.

This statement comes after a threat actor, known as ‘888’, began selling data they claimed was stolen from Shopify back in 2024.

Selling alleged Shopify data on a hacking forum
Selling alleged Shopify data on a hacking forum
Source: IT Services

What’s in the data?

The threat actor shared data samples that include a person’s Shopify ID, first name, last name, email, mobile number, order count, total spent, email subscription, email subscription date, SMS subscription, and SMS subscription date. While this information is significant, it’s important to remember that Shopify itself wasn’t directly breached.

Unfortunately, Shopify did not provide any further information about the app from which this customer’s data was stolen.

A history of data leaks

The threat actor, 888, has been linked to previous data sales or leaks allegedly involving companies like Credit Suisse, Shell, Heineken, Accenture India, and Unicef.

It’s also worth noting that in 2020, Shopify disclosed that two “rogue members” of its support team accessed customer transactional records of about 200 merchants. While this is concerning, it’s essential to recognize the proactive steps the company has taken to address security issues.


Stay informed and protect your data

While this particular incident doesn’t seem to be a direct breach of Shopify’s systems, it’s still a reminder to stay vigilant when it comes to our data. Make sure to stay informed about potential threats and take the necessary steps to protect your personal information.

If you’re interested in learning more about cybersecurity and how to keep your data safe, don’t hesitate to contact us and keep coming back for more valuable information.

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Malware

Hackers Expose Supposed Taylor Swift Tickets, Intensify Ticketmaster Blackmail with Power Word

Hackers have leaked alleged Taylor Swift concert tickets and intensified their extortion efforts against Ticketmaster. The group, known as REvil, is demanding a $10 million ransom for the stolen data and threatening to reveal more.

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Imagine being a die-hard Taylor Swift fan, eagerly awaiting her next concert, and then finding out that your ticket information has been compromised. Well, that’s precisely what happened to a large number of fans recently when hackers leaked the barcode data of 166,000 Taylor Swift Eras Tour tickets. The hackers have warned that more events will be leaked if a $2 million extortion demand isn’t met.

Back in May, a notorious threat actor named ShinyHunters started selling data on 560 million Ticketmaster customers for $500,000. Ticketmaster later confirmed the data breach, stating it was from their account on Snowflake, a cloud-based data warehousing company they use to store databases, process data, and perform analytics.

By April, threat actors had begun downloading Snowflake databases of at least 165 organizations using credentials stolen by information-stealing malware. They then blackmailed these companies, demanding payment to prevent the data from being leaked or sold to other threat actors. Companies known to have had data stolen from their Snowflake accounts include Neiman Marcus, Los Angeles Unified School District, Advance Auto Parts, Pure Storage, and Satander.

When Concert Dreams Turn into Nightmares

Today, a threat actor known as Sp1d3rHunters has leaked what they claim is the ticket data for 166,000 Taylor Swift Eras Tour barcodes used to gain entry on various concert dates.

Sp1d3rHunters, previously named Sp1d3r, is the threat actor behind the sale of data stolen from Snowflake accounts, publicly extorting the various companies for payments. The extortion demand, shared by threat intel service HackManac, reads, “Pay us $2million USD or we leak all 680M of your users’ information and 30 million more event barcodes, including more Taylor Swift events, P!nk, Sting, Sporting events F1 Formula Racing, MLB, NFL, and thousands more events.”

The post claims the barcode data is for upcoming Taylor Swift concerts in Miami, New Orleans, and Indianapolis. It includes a small sample of the alleged barcode data, containing the value used to create a scannable barcode, seat information, the face value of tickets, and other information. The threat actor even shared details on how to turn this data into a scannable barcode.

While the barcode data wasn’t part of the initial leak of stolen Ticketmaster data samples released by the threat actors in May, some of the newly leaked data can be found in the older leaks, including the hashed credit card and sales order information for the tickets.

The group behind these attacks is ShinyHunters, which has been responsible for many data breaches over the years. These include leaking the data for 386 million user records from 18 companies in 2020, an AT&T breach impacting 70 million customers, and most recently, the leaking of 33 million phone numbers used with the Authy multi-factor authentication app.

Update: Ticketmaster has informed us that unique barcodes are updated every few seconds, so the stolen tickets cannot be used. “Ticketmaster’s SafeTix technology protects tickets by automatically refreshing a new and unique barcode every few seconds so it cannot be stolen or copied,” Ticketmaster told us. “This is just one of many fraud protections we implement to keep tickets safe and secure.” They also confirmed that they did not engage in any ransom negotiations with the threat actors, disputing ShinyHunter’s claims that they were offered $1 million to delete the data.

Protect Yourself and Stay Informed

This incident is just one example of how vulnerable our personal data can be in the digital age. To stay informed about cybersecurity threats and how to protect yourself, make sure to keep coming back to our IT Services page. Our team of experts is dedicated to helping you stay one step ahead of cybercriminals. Don’t let hackers ruin your concert experience or compromise your personal information. Stay informed and stay safe.

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Malware

Urgent: HealthEquity Data Breach Reveals Confidential Health Information

HealthEquity, a US health savings account provider, suffered a data breach exposing personal data of 23,000 users. The breach occurred when an employee fell for a phishing scam, allowing unauthorized access to an account containing protected health information. HealthEquity has since taken steps to improve security and offered assistance to affected customers.

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A Partner’s Compromised Account Leads to a Data Breach at HealthEquity

HealthEquity, a healthcare fintech firm, recently experienced a data breach when a partner’s account was compromised. The unauthorized access allowed hackers to steal protected health information from the company’s systems. We all know that data breaches can be a nightmare, especially when they involve sensitive information like our health records. So, let’s take a closer look at what happened and how HealthEquity is addressing the issue.

Anomalous Behavior Detected, Investigation Launched

HealthEquity first became aware of the situation when they noticed unusual behavior from a partner’s personal device. This prompted the company to launch an investigation into the incident. The investigation revealed that hackers had compromised the partner’s account and used it to gain unauthorized access to HealthEquity’s systems. The hackers then proceeded to extract sensitive health data.

As stated in their SEC filing, “The accessed information included some personally identifiable information, which in some cases is considered protected health information, pertaining to certain of our members.” The investigation also found that some of this information was later transferred off the partner’s systems.

What Does HealthEquity Do?

HealthEquity specializes in providing health savings account (HSA) services and other consumer-directed benefits solutions, such as flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and 401(k) retirement plans. They are one of the largest HSA custodians in the United States, managing millions of HSA, FSA, HRA, and other benefit accounts while working with numerous employers and health plans.

Impact and Response

The exact number of people affected by this security incident has not been disclosed. However, HealthEquity has begun notifying impacted individuals. To help mitigate the risk for those exposed, the company has also promised to offer complimentary credit monitoring and identity restoration services.

Fortunately, HealthEquity’s internal investigation has not found any evidence of malware being dropped on its systems, and there have been no technical interruptions. All business operations and services remain fully available. The company is currently evaluating the incident’s impact and the cost of its response efforts but has noted that it does not believe the incident will have a material effect on its business or financial results.

Stay Informed and Protected

Data breaches like this one at HealthEquity remind us of the importance of staying informed and taking proactive steps to protect our personal information. Here at IT Services, we are dedicated to helping you stay up to date on cybersecurity news and tips. Don’t hesitate to contact us with any questions or concerns you may have, and be sure to keep coming back to learn more about how to safeguard your digital life.

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