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Massive Cencora Data Breach Unveils Sensitive Patient Information from 11 Top Pharmaceutical Giants in the US

A Cencora data breach has exposed patient information from eight US drug companies. The leak stems from misconfigurations in a Cencora-owned Elasticsearch server, revealing over 37 thousand patient records.



Update: Adding three more pharmaceutical firms impacted by the Cencora security breach.

Several of the world’s largest drug companies have reported data breaches as a result of a February 2024 cyberattack on Cencora, a company they partner with for pharmaceutical and business services.

Previously known as AmerisourceBergen, Cencora is a pharmaceutical services provider specializing in drug distribution, specialty pharmacy, consulting, and clinical trial support. This Pennsylvania-based company operates in 50 countries, employs 46,000 people, and reported a 2023 revenue of $262 billion.

In February 2024, Cencora disclosed a data breach in a Form 8-K filing with the SEC, revealing that unauthorized parties had accessed its information systems and extracted personal data. At the time, the company chose not to provide any further information about the incident or its potential impact on clients, and no ransomware groups took responsibility for the attack.

Recently, the California Attorney General’s office published a series of data breach notification samples submitted by some of the largest pharmaceutical firms in the United States, all attributing their data exposure to the February Cencora incident.

“Cencora, Inc. and its Lash Group affiliate partner with pharmaceutical companies, pharmacies, and healthcare providers to facilitate access to prescribed therapies through drug distribution, free trial offers, co-pay coupons, patient support and services, and other services,” reads a related data breach notification from Novartis.

“We take the privacy and protection of the information entrusted to us very seriously. Cencora is writing to let you know about an event that involved your personal information that Cencora maintains in connection with its patient support programs on behalf of Novartis Pharmaceuticals Corporation.”

The eleven firms impacted by this breach, all using almost identical data breach notifications, are:

  1. Novartis Pharmaceuticals Corporation – One of the largest pharmaceutical companies globally, with a strong presence in various therapeutic areas, including oncology, neuroscience, and immunology.
  2. Bayer Corporation – A large multinational company with significant operations in pharmaceuticals, consumer health, and agricultural products.
  3. AbbVie Inc – Known for its blockbuster drug Humira, AbbVie is a major player in immunology and oncology.
  4. Regeneron Pharmaceuticals, Inc. – Notable for its innovative treatments in ophthalmology, oncology, and immunology.
  5. Genentech, Inc. – A member of the Roche Group, Genentech is a leader in biotechnology and has made significant contributions to cancer treatment.
  6. Incyte Corporation – Focuses on oncology and hematology, with key products like Jakafi.
  7. Sumitomo Pharma America, Inc. – Part of the Sumitomo Pharma Co., Ltd., known for its diverse portfolio in psychiatry, neurology, and oncology.
  8. Acadia Pharmaceuticals Inc. – Specializes in central nervous system disorders and has a smaller market presence than the others in this list.
  9. GlaxoSmithKline Group – A global healthcare company known for its wide-ranging portfolio in pharmaceuticals, vaccines, and consumer healthcare, with significant efforts in respiratory diseases, HIV, and immuno-inflammation.
  10. Endo Pharmaceuticals Inc.– Specializes in pain management, urology, and endocrinology, with a notable presence in both branded and generic pharmaceuticals.
  11. Dendreon Pharmaceuticals LLC – Focuses primarily on oncology, particularly in the development and commercialization of immunotherapy treatments for prostate cancer.

The data breach notices warn that Cencora’s internal investigation, which concluded on April 10, 2024, confirmed that the following information had been exposed: full name, address, health diagnosis, medications, and prescriptions.

The letter notes that as of this time, there’s no evidence that the exfiltrated information has been publicly disclosed on the internet or used for fraudulent purposes.

In response to the increased risk for exposed individuals, Cencora is offering recipients two years of free identity protection and credit monitoring services through Experian, which they can take advantage of until August 30, 2024.

We have reached out to Cencora to learn more about the data breach incident and the number of people impacted, but a spokesperson declined to provide additional details, directing us to a news release issued last week.

Stay Informed and Take Action

In today’s digital world, it’s more important than ever to stay informed about cybersecurity and take action to protect your personal information. Make sure to keep coming back to learn more about the latest cybersecurity news, tips, and best practices to safeguard your data. And if you have any questions or concerns, don’t hesitate to contact us. We’re here to help.

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Shopify Debunks Hacking Claims, Exposes Stolen Data Connection to Third-Party App

Shopify has denied being hacked after suspicious emails were sent to customers, blaming a third-party app for the data breach. The firm’s investigation revealed that the app had accessed and stolen data from Shopify’s API, but the incident was not a security breach of the platform itself.



Shopify, the popular e-commerce platform, has recently denied experiencing a data breach after a threat actor started selling customer data that they claimed to have stolen from Shopify’s network. But, don’t worry, it’s not as bad as it seems.

What Shopify had to say

According to Shopify, the company’s systems have not suffered a security incident. They told us, “The data loss reported was caused by a third-party app. The app developer intends to notify affected customers.

This statement comes after a threat actor, known as ‘888’, began selling data they claimed was stolen from Shopify back in 2024.

Selling alleged Shopify data on a hacking forum
Selling alleged Shopify data on a hacking forum
Source: IT Services

What’s in the data?

The threat actor shared data samples that include a person’s Shopify ID, first name, last name, email, mobile number, order count, total spent, email subscription, email subscription date, SMS subscription, and SMS subscription date. While this information is significant, it’s important to remember that Shopify itself wasn’t directly breached.

Unfortunately, Shopify did not provide any further information about the app from which this customer’s data was stolen.

A history of data leaks

The threat actor, 888, has been linked to previous data sales or leaks allegedly involving companies like Credit Suisse, Shell, Heineken, Accenture India, and Unicef.

It’s also worth noting that in 2020, Shopify disclosed that two “rogue members” of its support team accessed customer transactional records of about 200 merchants. While this is concerning, it’s essential to recognize the proactive steps the company has taken to address security issues.

Stay informed and protect your data

While this particular incident doesn’t seem to be a direct breach of Shopify’s systems, it’s still a reminder to stay vigilant when it comes to our data. Make sure to stay informed about potential threats and take the necessary steps to protect your personal information.

If you’re interested in learning more about cybersecurity and how to keep your data safe, don’t hesitate to contact us and keep coming back for more valuable information.

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Hackers Expose Supposed Taylor Swift Tickets, Intensify Ticketmaster Blackmail with Power Word

Hackers have leaked alleged Taylor Swift concert tickets and intensified their extortion efforts against Ticketmaster. The group, known as REvil, is demanding a $10 million ransom for the stolen data and threatening to reveal more.



Imagine being a die-hard Taylor Swift fan, eagerly awaiting her next concert, and then finding out that your ticket information has been compromised. Well, that’s precisely what happened to a large number of fans recently when hackers leaked the barcode data of 166,000 Taylor Swift Eras Tour tickets. The hackers have warned that more events will be leaked if a $2 million extortion demand isn’t met.

Back in May, a notorious threat actor named ShinyHunters started selling data on 560 million Ticketmaster customers for $500,000. Ticketmaster later confirmed the data breach, stating it was from their account on Snowflake, a cloud-based data warehousing company they use to store databases, process data, and perform analytics.

By April, threat actors had begun downloading Snowflake databases of at least 165 organizations using credentials stolen by information-stealing malware. They then blackmailed these companies, demanding payment to prevent the data from being leaked or sold to other threat actors. Companies known to have had data stolen from their Snowflake accounts include Neiman Marcus, Los Angeles Unified School District, Advance Auto Parts, Pure Storage, and Satander.

When Concert Dreams Turn into Nightmares

Today, a threat actor known as Sp1d3rHunters has leaked what they claim is the ticket data for 166,000 Taylor Swift Eras Tour barcodes used to gain entry on various concert dates.

Sp1d3rHunters, previously named Sp1d3r, is the threat actor behind the sale of data stolen from Snowflake accounts, publicly extorting the various companies for payments. The extortion demand, shared by threat intel service HackManac, reads, “Pay us $2million USD or we leak all 680M of your users’ information and 30 million more event barcodes, including more Taylor Swift events, P!nk, Sting, Sporting events F1 Formula Racing, MLB, NFL, and thousands more events.”

The post claims the barcode data is for upcoming Taylor Swift concerts in Miami, New Orleans, and Indianapolis. It includes a small sample of the alleged barcode data, containing the value used to create a scannable barcode, seat information, the face value of tickets, and other information. The threat actor even shared details on how to turn this data into a scannable barcode.

While the barcode data wasn’t part of the initial leak of stolen Ticketmaster data samples released by the threat actors in May, some of the newly leaked data can be found in the older leaks, including the hashed credit card and sales order information for the tickets.

The group behind these attacks is ShinyHunters, which has been responsible for many data breaches over the years. These include leaking the data for 386 million user records from 18 companies in 2020, an AT&T breach impacting 70 million customers, and most recently, the leaking of 33 million phone numbers used with the Authy multi-factor authentication app.

Update: Ticketmaster has informed us that unique barcodes are updated every few seconds, so the stolen tickets cannot be used. “Ticketmaster’s SafeTix technology protects tickets by automatically refreshing a new and unique barcode every few seconds so it cannot be stolen or copied,” Ticketmaster told us. “This is just one of many fraud protections we implement to keep tickets safe and secure.” They also confirmed that they did not engage in any ransom negotiations with the threat actors, disputing ShinyHunter’s claims that they were offered $1 million to delete the data.

Protect Yourself and Stay Informed

This incident is just one example of how vulnerable our personal data can be in the digital age. To stay informed about cybersecurity threats and how to protect yourself, make sure to keep coming back to our IT Services page. Our team of experts is dedicated to helping you stay one step ahead of cybercriminals. Don’t let hackers ruin your concert experience or compromise your personal information. Stay informed and stay safe.

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Urgent: HealthEquity Data Breach Reveals Confidential Health Information

HealthEquity, a US health savings account provider, suffered a data breach exposing personal data of 23,000 users. The breach occurred when an employee fell for a phishing scam, allowing unauthorized access to an account containing protected health information. HealthEquity has since taken steps to improve security and offered assistance to affected customers.



A Partner’s Compromised Account Leads to a Data Breach at HealthEquity

HealthEquity, a healthcare fintech firm, recently experienced a data breach when a partner’s account was compromised. The unauthorized access allowed hackers to steal protected health information from the company’s systems. We all know that data breaches can be a nightmare, especially when they involve sensitive information like our health records. So, let’s take a closer look at what happened and how HealthEquity is addressing the issue.

Anomalous Behavior Detected, Investigation Launched

HealthEquity first became aware of the situation when they noticed unusual behavior from a partner’s personal device. This prompted the company to launch an investigation into the incident. The investigation revealed that hackers had compromised the partner’s account and used it to gain unauthorized access to HealthEquity’s systems. The hackers then proceeded to extract sensitive health data.

As stated in their SEC filing, “The accessed information included some personally identifiable information, which in some cases is considered protected health information, pertaining to certain of our members.” The investigation also found that some of this information was later transferred off the partner’s systems.

What Does HealthEquity Do?

HealthEquity specializes in providing health savings account (HSA) services and other consumer-directed benefits solutions, such as flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and 401(k) retirement plans. They are one of the largest HSA custodians in the United States, managing millions of HSA, FSA, HRA, and other benefit accounts while working with numerous employers and health plans.

Impact and Response

The exact number of people affected by this security incident has not been disclosed. However, HealthEquity has begun notifying impacted individuals. To help mitigate the risk for those exposed, the company has also promised to offer complimentary credit monitoring and identity restoration services.

Fortunately, HealthEquity’s internal investigation has not found any evidence of malware being dropped on its systems, and there have been no technical interruptions. All business operations and services remain fully available. The company is currently evaluating the incident’s impact and the cost of its response efforts but has noted that it does not believe the incident will have a material effect on its business or financial results.

Stay Informed and Protected

Data breaches like this one at HealthEquity remind us of the importance of staying informed and taking proactive steps to protect our personal information. Here at IT Services, we are dedicated to helping you stay up to date on cybersecurity news and tips. Don’t hesitate to contact us with any questions or concerns you may have, and be sure to keep coming back to learn more about how to safeguard your digital life.

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