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Costly Cybersecurity Mistakes: How End-User Errors Can Drain Millions from Your Business

Discover the most common end-user cybersecurity errors that can cost organizations millions of dollars. Learn about the consequences of weak passwords, phishing scams, and ransomware attacks, and how to mitigate these risks to protect your business from devastating financial losses.

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Let’s be honest, we’ve all been there — rushing to meet a deadline, juggling multiple tasks, or just trying to be helpful. In today’s fast-paced world, it’s all too easy for employees to slip up and let seemingly small actions snowball into catastrophic consequences for your organization’s cybersecurity.

Imagine this scenario: an employee lets a family member use their work laptop at home, thinking, “What’s the harm?” But unbeknownst to them, their loved one accidentally downloads malware that spreads through your company’s network, wreaking havoc on sensitive data and critical systems.

That small favor just turned into a multimillion-dollar nightmare. And it’s not just a hypothetical situation. The World Economic Forum has found that 95% of all cybersecurity incidents can be traced back to human error. Despite all the cutting-edge security technologies and ironclad protocols, the unintentional missteps of well-meaning end-users often open the door to disaster.

So, what’s the price tag on these blunders? According to IBM, the average global cost of a data breach in 2023 hit a staggering USD 4.45 million, a 15% increase over the past three years. That’s not just a financial blow; it’s a potentially business-ending event.

Five all-too-common employee cybersecurity missteps

To better understand the risks, let’s take a look at five of the most frequent cybersecurity blunders committed by well-meaning employees.

1. Allowing unauthorized device access

Half of working adults let friends and family members use their work devices at home, according to Proofpoint’s User Risk Security Report. It might seem harmless, but those loved ones could stumble upon sensitive company data or unwittingly access unsafe websites and applications. And if the unauthorized user downloads malware? Cybercriminals could gain access to corporate data, cloud applications, and storage, opening up a Pandora’s box of security risks, including data breaches, intellectual property theft, and reputational damage.

To address this risk, you should implement strict security controls, like password protection and two-factor authentication, and drill the importance of device sanctity into your employees’ minds.

But a one-time onboarding security training won’t cut it; instead, introduce a comprehensive information security plan that all employees must follow and encourage team leaders to enforce cybersecurity discipline within their teams.

2. Misdelivery of sensitive information

Imagine one of your end-users accidentally sending an email packed with confidential data to the wrong recipient. This is something that happens more often than you’d think, especially in industries like healthcare, where misdelivery is the most common error leading to a data breach.

To prevent these mix-ups, consider requiring encryption for sensitive emails, implementing pop-up reminders for double-checking addresses, and deploying data loss prevention solutions that act as a safety net.

3. Reusing passwords

You can have an effective password policy in place, but if your employees are reusing their passwords on less-secure personal devices, websites, and applications, then they’re still leaving the door wide open for cybercriminals.

While there’s no 100% foolproof way to stop end-users from making the mistake of reusing passwords, solutions like Specops Password Policy can at least help you know if their passwords have become compromised.

The solution continuously checks your Active Directory against a database of more than 4 billion unique breached passwords, alerting users to change if their found to be using a compromised password.

4. Exposing remote interfaces

Remote work has also introduced a new set of challenges. IT teams often need to perform remote management tasks, but exposing administrative interfaces to the internet is like handing the keys to your kingdom to anyone with a Wi-Fi connection.

To allow remote access without opening your virtual front door, you must be selective about what you expose online. Additionally, employing automated maintenance solutions will help you minimize vulnerabilities and risks.

5. Misusing privileged accounts

It’s important to remember that your IT employees are humans, too, and they may take risks they know they shouldn’t. For example, it’s tempting for an IT admin to work from their privileged account even if they’re just handling everyday IT tasks — it’s convenient, and it keeps them from having to switch back and forth between their admin and user account.

But that convenience comes at a steep price; if their admin account gets compromised, it’s a major risk.

The safest bet? Separate user accounts with limited privileges for daily work, reserving admin powers for critical tasks only.

Implement the principle of least privilege (PoLP), ensuring that employees only have access to the resources and permissions necessary to perform their specific job functions. And regularly review and audit user permissions, revoking any unnecessary privileges promptly.

Cybersecurity is a team sport

At the end of the day, cybersecurity is a team sport. No matter how robust your technical defenses are, your people are often the first line of defense — and your weakest link.

By understanding the common pitfalls and implementing smart policies and training, you can transform your workforce from liability to asset in the battle against cyber threats. After all, when protecting your business, an ounce of prevention is worth millions in cure.

Curious about how many open risks could be lurking within your Active Directory? Run a read-only scan with a free auditing tool and get an exportable report on your password-related vulnerabilities.

Download Specops Password Auditor here.

Sponsored and written by Specops Software.

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Malware

Finastra Battles Massive Data Breach: Unraveling the SFTP Hack Impact on Fintech Titan

Fintech firm Finastra is probing a potential data breach following a hacking incident involving its SFTP server. The breach, which may have exposed sensitive user data, has prompted the company to bolster its security measures and notify affected customers.

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The Finastra logo, featuring a stylized ribbon design on a dark purple background, stands resilient even amid discussions of data breaches.

Did you know that even the largest and most successful financial software companies can fall victim to cyberattacks? Recently, Finastra, a company that serves over 8,000 institutions across 130 countries, experienced a cybersecurity incident that put their customers’ sensitive data at risk.

The Incident at Finastra

Finastra is a global financial software company that counts 45 of the world’s top 50 banks and credit unions among its clients. With over 12,000 employees and a revenue of $1.7 billion last year, it’s a major player in the finance sector. On November 7, 2024, a cyber attacker managed to access one of Finastra’s Secure File Transfer Platform (SFTP) systems using compromised credentials.

So far, the company’s investigation, supported by external cybersecurity experts, has not found evidence that the breach extended beyond the SFTP platform. But the attack has raised concerns about the security of the company’s software services, which include lending solutions, payment processing, cloud-enabled retail and banking platforms, and trading risk management tools.

How We Learned About the Breach

Brian Krebs first reported the security breach after seeing a data breach notification sent to an impacted person. The attack appears to be linked to a post on a hacking forum, where a threat actor named “abyss0” claimed to be selling 400GB of data stolen from Finastra.

When we asked Finastra about the forum post, they wouldn’t confirm or deny if the data belonged to them. However, they did acknowledge a limited-scope security breach and are currently evaluating its impact. They also stressed that the compromised SFTP platform was not used by all their customers and was not their default file exchange platform.

What’s Next for Finastra and Its Customers?

The exact impact and scope of the breach are still under investigation. It may take some time to determine who has been affected, but Finastra has assured that those who are deemed impacted will be contacted directly. As a result, public disclosures from the company are not expected.

Interestingly, the threat actor who published the data samples earlier this month has since deleted the post. It’s unclear whether the data was sold to a buyer or if “abyss0” became concerned about the sudden publicity.

A History of Cybersecurity Incidents

This isn’t the first time Finastra has experienced a cybersecurity incident. In March 2020, the company was hit by ransomware actors and forced to take parts of its IT infrastructure offline, causing service disruptions. At the time, reports highlighted Finastra’s lackluster vulnerability management strategy, as they were using older versions of Pulse Secure VPN and Citrix servers.

What Can We Learn From This?

The Finastra breach is a stark reminder that no organization is immune to cyber threats. As technology continues to evolve, so do the tactics and techniques used by cybercriminals. It’s crucial for companies, large and small, to prioritize cybersecurity and invest in the latest security measures to protect their customers’ data.

And for you, as a reader and potential customer, it’s important to stay informed about the latest cybersecurity news and best practices. That’s where we come in. We’re committed to providing you with the most up-to-date information on cybersecurity, so you can stay one step ahead of the bad guys. So why not reach out to us and keep coming back to learn more about how you can protect yourself and your business from cyber threats?

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Malware

Ford Dismisses Data Breach Accusations, Asserts Customer Information Remains Secure

Ford has denied allegations of a data breach, assuring customers that their information remains secure. The automaker responded to claims made by a security researcher who discovered a vulnerability in their systems, stating that no sensitive data was accessed or exposed. Ford is working closely with the researcher to investigate and resolve the issue.

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The Ford logo stands proudly against a geometric, blue and purple-patterned background with triangular shapes, embodying an attention to detail akin to safeguarding customer information.

As someone who cares about cybersecurity, I can’t help but feel concerned about the recent news that Ford is investigating allegations of a data breach. A threat actor going by the name ‘EnergyWeaponUser’ claimed on a hacking forum to have leaked 44,000 customer records. They also implicated another hacker, ‘IntelBroker,’ who supposedly took part in the breach back in November 2024.

What’s in the leaked data?

The leaked information includes Ford customer records containing personal details such as full names, physical locations, purchase details, dealer information, and record timestamps. While this data might not be extremely sensitive, it still contains personally identifiable information (PII) that could be used in phishing and social engineering attacks targeting the affected individuals.

What’s interesting is that the threat actors didn’t try to sell the dataset. Instead, they offered it to registered members of the hacker forum for eight credits, equivalent to just a little over $2.

Ford’s response and investigation

We reached out to Ford to validate the claims, and a spokesperson confirmed that they are actively investigating the allegations. They stated, “Ford is aware and is actively investigating the allegations that there has been a breach of Ford data. Our investigation is active and ongoing.”

Is there credibility to these allegations?

The involvement of IntelBroker in the breach lends some credibility to the threat actor’s allegations. This hacker has a track record of confirmed breaches, including recent ones at Cisco’s DevHub portal, Nokia (through a third party), Europol’s EPE web portal, and T-Mobile (via a vendor).

The data samples leaked by the threat actors include locations from around the world, with the United States being one of them.

How to protect yourself from potential risks

In light of this potential data exposure, it’s crucial to treat unsolicited communications with caution and reject requests for revealing more information under any pretense. Keep an eye out for any suspicious emails, messages, or phone calls that might use this leaked information to manipulate or deceive you.

An important update from Ford

After our initial report, Ford provided us with an additional statement based on new findings from their ongoing investigation. They said, “Ford’s investigation has determined that there was no breach of Ford’s systems or customer data. The matter involved a third-party supplier and a small batch of publicly available dealers’ business addresses. It is our understanding that the matter has now been resolved.” – A Ford spokesperson

Stay informed and stay safe

Keeping up to date with cybersecurity news and best practices is crucial in today’s digital world. Continue to check back with us for the latest information and advice on protecting yourself and your data. Remember, knowledge is power, and staying informed is the first step in defending against potential threats.

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Malware

US Space Tech Powerhouse Maxar Reveals Massive Employee Data Breach

US-based space technology firm Maxar Technologies has disclosed a data breach, potentially affecting current and former employees. The company discovered unauthorized access to its database, which may have exposed personal information such as names, birth dates, and Social Security numbers. Maxar has launched an investigation and is offering identity theft protection services to affected individuals.

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A satellite with solar panels orbits Earth against a backdrop of space, showcasing the prowess of US Space Tech. The word "MAXAR" overlays the image in bold yellow letters.

Picture this: You work at a leading U.S. satellite maker, Maxar Space Systems, and one day, out of the blue, you receive a notification that hackers have accessed your personal data. It’s a nightmare scenario, right? Well, that’s exactly what happened to some employees at Maxar.

Breaking into Maxar’s Network

Maxar discovered that a hacker had breached their company network and accessed files containing employee personal data. The intruder used a Hong Kong-based IP address and had access to the system for about a week before the company discovered the breach.

As soon as Maxar’s information security team detected the unauthorized access, they took action to prevent the hackers from going deeper into the system. But the damage was already done.

Why You Should Care About Maxar

Maxar Space Systems is a big deal in the American aerospace industry. They’re known for building communication and Earth observation satellites. Based in Colorado, they have built more than 80 satellites currently in orbit. Their technology plays a significant role in space exploration, like the Maxar 1300 platform’s essential role in NASA’s Psyche mission and the power and propulsion elements used for the Artemis Moon exploration program.

What Personal Data Was Exposed?

The hacker likely accessed the following employee information:

  • Name
  • Home address
  • Social security number
  • Business contact information
  • Gender
  • Employment status
  • Employee number
  • Job title
  • Hire/termination and role start dates
  • Supervisor
  • Department

Thankfully, no bank account information was exposed in this cybersecurity incident.

What’s Next for Maxar Employees?

Maxar is offering affected current employees IDShield identity protection and credit monitoring services. Former employees have until mid-February 2025 to enroll in identity theft protection services from IDX.

While the data breach exposed personal information, it’s also important to consider the potential impact on proprietary technical data. In a somewhat related incident, a threat actor claimed in July to have scraped the user base of GeoHIVE, a geospatial intelligence platform by Maxar Technologies, the parent company of Maxar Space Systems.

We reached out to Maxar Technologies to ask about the possibility of confidential technology data exposure and a possible link to the scraping incident, but a comment wasn’t immediately available.

Take Action to Protect Yourself

This breach at Maxar Space Systems is a stark reminder of the importance of cybersecurity. Don’t wait until it’s too late to protect your personal and business data. If you’re not sure where to start, we’re here to help. Our IT Services will guide you through the process of securing your data and keeping it safe from hackers.

Contact us today and stay ahead of the game. And don’t forget to keep coming back to learn more about cybersecurity and how you can protect yourself and your business.

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