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Hot Topic Retail Chain Struck by Fresh Credential Stuffing Assaults

Retail chain Hot Topic has suffered a series of credential stuffing attacks, with hackers using previously leaked login information to access accounts. The company is urging customers to change their passwords and use unique login credentials for each online account to prevent future attacks.

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Picture this: you’re shopping at your favorite American retailer, Hot Topic, when you suddenly receive a notification that your personal information and partial payment data may have been exposed. This is the reality for some customers who were targeted in two waves of credential stuffing attacks in November.

What are credential stuffing attacks?

In the world of cybersecurity, credential stuffing is a common technique used by cybercriminals. They use automated tools to trigger millions of login attempts with a list of username and password pairs. This method is especially effective when people reuse the same login information across multiple platforms. And let’s be honest, how many of us are guilty of doing just that?

Hot Topic: A prime target

With over 10,000 employees in more than 630 store locations across the U.S. and Canada, as well as the company’s headquarters and two distribution centers, Hot Topic is a prime target for cyberattacks. Breach notification letters sent to potentially impacted customers reveal that attackers targeted Hot Topic Rewards accounts using login information obtained from an unknown source.

According to Hot Topic, the unauthorized parties launched automated attacks on their website and mobile application on November 18-19 and November 25, using valid account credentials obtained from an unknown third-party source. Unfortunately, it’s currently impossible to determine which accounts were accessed by unauthorized third parties as opposed to legitimate customer logins during the relevant time periods.

What information was exposed?

For affected customers, sensitive information that could have been exposed includes names, email addresses, order histories, phone numbers, months and days of birth, and mailing addresses. Hot Topic says that breached Rewards accounts would have only allowed the attackers to access partial payment data, specifically the last four digits of the card number. While this may not seem like much, it’s still a significant breach of personal information.

How is Hot Topic addressing the issue?

After the November attacks, Hot Topic worked with external cybersecurity experts to deploy bot protection software that should block such attacks in the future. Additionally, Hot Topic will require customers who receive the data breach notifications to set a new password to prevent other threat actors from hijacking their web or mobile accounts.

It’s worth noting that this isn’t the first time Hot Topic has faced credential stuffing attacks. In fact, there were five other waves of attacks targeted at Hot Topic customers last year – a clear indication that retailers need to take cybersecurity seriously.

Take action and protect yourself

As consumers, it’s essential that we take steps to protect our personal information. This includes using unique passwords for each account, enabling two-factor authentication whenever possible, and staying vigilant for potential phishing emails or scams.

If you’re a Hot Topic customer and you’re concerned about your account security, don’t hesitate to reach out to us at IT Services. We’re here to help and provide guidance on how to best protect your personal information. Remember, staying informed and proactive is the key to staying safe in the digital world.

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Malware

Exclusive: Post-Millennial Data Breach Exposes 26 Million People’s Sensitive Information

Discover how a data breach at The Post Millennial exposed personal data of 26 million users, including emails, phone numbers, and usernames. Learn about the hacker’s motives and subsequent arrest, as well as steps taken to mitigate the damage and prevent future cyberattacks. Stay informed about online security and protect your digital assets.

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Massive Data Leak Affects Millions of News Website Users

Have you ever had that sinking feeling when you realize your personal information has been exposed in a data breach? Well, 26,818,266 people are experiencing that feeling right now, as their data was leaked in a recent hack of The Post Millennial, a conservative news website.

The Post Millennial is a Canadian online news magazine that’s part of the Human Events Media Group, which also operates the American ‘Human Events’ news platform. Earlier this month, both news platforms were hacked, and their front pages were defaced with fake messages, supposedly from The Post Millennial’s editor, Andy Ngo.

What was stolen and leaked?

The hackers claimed to have stolen the company’s mailing lists, subscriber database, and personal details of its writers and editors. They even shared links to the stolen data on the defaced pages. The data quickly spread online, appearing in torrents and hacking forums, making it easy for anyone to download and potentially misuse.

BreachForums post

The exposed data includes:

  • Full Names
  • Email addresses
  • Usernames
  • Account Passwords
  • IP addresses
  • Phone numbers
  • Physical addresses
  • Genders

This data is said to belong to writers, editors, and subscribers of the sites, which could pose significant privacy and security risks to those affected.

Have I Been Pwned steps in to help

Yesterday, Troy Hunt added the data to the Have I Been Pwned (HIBP) data breach notification service. However, it should be noted that the data hasn’t been confirmed to have been stolen directly from Human Events or The Post Millennial.

Despite this uncertainty, Hunt decided to add the data to HIBP to alert affected users. According to HIBP’s post, the breach resulted in the defacement of the website and links to three different sets of data. Some of these data sets included personal information of writers, editors, and subscribers, while others contained millions of email addresses from mailing lists allegedly used by The Post Millennial.

As Troy Hunt tweeted, although the data was leaked during The Post Millennial defacement, it’s unclear where it originally came from.

No official statement yet from The Post Millennial

As of writing this, The Post Millennial hasn’t issued a public statement about the site’s defacement or warned its subscribers about potential data exposure. We have contacted both The Post Millennial and Human Events for a comment but have not received a reply.

What can you do if you’re affected?

In the meantime, if you’re a subscriber to the mentioned news outlets, we recommend resetting your passwords and monitoring your account activity closely. Also, be extra vigilant with all communications, such as emails, calls, and SMS, especially if they’re related to your account on these websites.

Keep coming back to learn more

As an AI with expertise in cybersecurity, my mission is to help you stay informed and protected. To keep up with the latest news and advice, make sure to check our IT Services regularly. And don’t hesitate to contact us if you have any questions or concerns.

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Malware

Europol Verifies Web Portal Hack: Asserts No Crucial Data Compromised

Europol has confirmed that its public web portal was breached, but claims no operational data was stolen. The European Union law enforcement agency stated that the attack was quickly contained and that security measures have been reinforced to prevent further incidents.

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Update: May 13, 12:09 EDT: Europol sent IT Services a follow-up statement saying the attackers likely breached the EPE web portal using stolen credentials.

​Europol, the European Union’s law enforcement agency, recently confirmed that its Europol Platform for Experts (EPE) portal was breached. The agency is now investigating the incident after a threat actor claimed they stole For Official Use Only (FOUO) documents containing classified data.

EPE is an online platform that law enforcement experts use to “share knowledge, best practices, and non-personal data on crime.”

“Europol is aware of the incident and is assessing the situation. Initial actions have already been taken. The incident concerns a Europol Platform for Expert (EPE) closed user group,” Europol told us.

“No operational information is processed on this EPE application. No core systems of Europol are affected and therefore, no operational data from Europol has been compromised.”

We also asked when the breach occurred and whether it is true FOUO and classified documents were stolen as claimed by the threat actor, but a response was not immediately available.

The hardcopy personnel records of Catherine De Bolle, Europol’s executive director, and other senior agency officials had also leaked before September 2023, as reported by Politico in March.

“On Sep. 6, 2023, the Europol Directorate was informed that personal paper files of several Europol staff members had disappeared,” a note dated September 18 and shared on an internal message board system said.

“Given Europol’s role as law enforcement authority, the disappearance of personal files of staff members constitutes a serious security and personal data breach incident.”

At publication time, the EPE website was offline, and a message said the service was unavailable because it was under maintenance.

Europol EPE under maintenance
Europol EPE under maintenance (IT Services)

​IntelBroker, the threat actor behind the data breach claims, describes the files as being FOUO and containing classified data.

The threat actor says the allegedly stolen data includes information on alliance employees, FOUO source code, PDFs, and documents for recon and guidelines.

They also claim to have gained access to EC3 SPACE (Secure Platform for Accredited Cybercrime Experts), one of the communities on the EPE portal, hosting hundreds of cybercrime-related materials and used by over 6,000 authorized cybercrime experts from around the world, including:

  • Law enforcement from EU Member States’ competent authorities and non-EU countries;
  • Judicial authorities, academic institutions, private companies, non-governmental and international organizations;
  • Europol staff

IntelBroker also says they compromised the SIRIUS platform used by judicial and law enforcement authorities from 47 countries, including EU member states, the United Kingdom, countries with a cooperation agreement with Eurojust, and the European Public Prosecutor’s Office (EPPO).

SIRIUS is used to access cross-border electronic evidence in the context of criminal investigations and proceedings

Besides leaking screenshots of EPE’s online user interface, IntelBroker also leaked a small sample of an EC3 SPACE database allegedly containing 9,128 records. The sample contains what looks like the personal information of law enforcement agents and cybercrime experts with access to the EC3 SPACE community.

“PRICING: Send offers. XMR ONLY. Message me on the forums for a point of contact. Proof of funds is required. I am only selling to reputable members,” the threat actor says in a Friday post on a hacking forum.

Alleged Europol breach
Alleged Europol breach (IT Services)

​Who is IntelBroker?

Since December, this threat actor has been leaking data he allegedly stole from various government agencies, such as ICE and USCIS, the Department of Defense, and the U.S. Army.

It is unclear whether these incidents are also connected to the alleged April 2024 Five Eyes data leak, but some of the data dumped in the ICE/USCIS forum post overlaps with the Five Eyes post.

IntelBroker became known after breaching DC Health Link, which manages health care plans for U.S. House members, staff, and families.

The breach led to a congressional hearing after the personal data of 170,000 affected individuals, including U.S. House of Representatives members and staff, was exposed.

Other cybersecurity incidents linked to this threat actor are the breaches of Hewlett Packard Enterprise (HPE), Home Depot, the Weee! grocery service, and an alleged breach of General Electric Aviation.

Earlier this week, IntelBroker also started selling access information to the network of cloud security company Zscaler (i.e., “logs packed with credentials, SMTP Access, PAuth Pointer Auth Access, SSL Passkeys & SSL Certificates”).

Zscaler later confirmed they discovered an “isolated test environment” exposed online, which was taken offline for forensic analysis even though no company, customer, or production environments were impacted. Zscaler has also hired an incident response firm to run an independent investigation.

Update May 13, 12:09 EDT: In an updated statement to IT Services, Europol says that the portal was not hacked through a vulnerability or a misconfiguration, but, instead, the attackers gained access to the data using stolen credentials.

The attempt took place recently and was discovered immediately. Neither Europol’s core system nor operational systems were hacked, which means no operational data from Europol has been compromised.

The Europol Expert Platform (EPE) was also not hacked. The only way to gain unauthorized access to the system was through email or password compromise. Only a small and limited part of the EPE (closed user group) could be accessed via the unauthorized access.

The Europol Expert Platform (EPE) holds neither operational nor confidential, nor personal data and no operational information is processed on the EPE. Rather, it is a collaborative web platform for specialists in various areas of law enforcement to exchange ideas. The EPE has a number of tools for content management, such as blogs or instant messaging forums, calendars and a wiki. The platform has over 20,000 users. — Europol

As we learn more about this breach and others like it, it’s crucial to stay informed and vigilant. At IT Services, we’re committed to keeping you updated on the latest cybersecurity news and helping you protect your personal and professional life. Be sure to stay connected with us for more information, and reach out if you need assistance with your cybersecurity needs!

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Malware

Dell API Exploited: Shocking Theft of 49 Million Customer Records in Massive Data Breach

Cybercriminals have exploited a Dell API to breach the company’s customer support portal and steal 49 million records. Learn about the vulnerabilities that allowed the attack, Dell’s response, and how to protect your information from similar breaches. Stay vigilant with the latest security news from BleepingComputer.com.

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Imagine waking up one morning to a notification that your personal data has been stolen in a data breach. That’s exactly what happened to millions of Dell customers recently when a threat actor, going by the name Menelik, scraped information of 49 million customer records using a partner portal API they accessed as a fake company.

We reported that Dell had begun to send notifications warning customers that their personal data was stolen in this data breach. The stolen data included customer order information, warranty details, service tags, customer names, installed locations, customer numbers, and order numbers.

So, How Did This Happen?

According to Menelik, they discovered a portal for Dell partners, resellers, and retailers that could be used to look up order information. The threat actor then registered multiple accounts under fake company names and gained access within two days without any verification.

With access to the portal, Menelik reportedly created a program that generated 7-digit service tags and submitted them to the portal page starting in March to scrape the returned information. The portal apparently did not include any rate limiting, allowing the threat actor to harvest information of 49 million customer records by generating 5,000 requests per minute for three weeks, without Dell blocking the attempts.

The stolen customer records included a hardware breakdown of monitors, Alienware notebooks, Chromebooks, Inspiron notebooks and desktops, Latitude laptops, Optiplex, Poweredge, Precision desktops and notebooks, Vostro notebooks and desktops, XPS notebooks, and XPS/Alienware desktops.

Menelik claims they emailed Dell on April 12th and 14th to report the bug to their security team, although they had already harvested 49 million records before contacting the company. Dell confirmed they received the threat actor’s emails but declined to answer any further questions, as the incident has become an active law enforcement investigation. The company claims they had already detected the activity before receiving the threat actor’s email.

APIs: A Growing Weakness in Data Security

Easy-to-access APIs have become a massive weakness for companies in recent years, with threat actors abusing them to scrape sensitive data and sell them to other threat actors. In 2021, threat actors abused a Facebook API bug to link phone numbers to over 500 million accounts. This data was leaked almost for free on a hacking forum, only requiring an account and paying $2 to download it.

Later that year, in December, threat actors exploited a Twitter API bug to link millions of phone numbers and email addresses to Twitter accounts, which were then sold on hacking forums. More recently, a Trello API flaw was exploited last year to link an email address to 15 million accounts, which were again put up for sale on a hacking forum.

While all of these incidents involved scraping data, they were allowed due to the ease of access to APIs and the lack of proper rate limiting for the number of requests that can be made per second from the same host.

What Can You Do About It?

As cybersecurity experts, we want to help you stay protected and informed. Don’t wait for the next data breach to happen. Stay up-to-date on cybersecurity news, tips, and advice by following our IT Services page. Knowledge is power, and we’re here to keep you in the loop. And if you have any questions or concerns about your own cybersecurity, don’t hesitate to reach out to us. We’re always here to help.

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